Not only did Chris Moore do a great job servicing our unit, he went above and beyond his duties. We had tubs and boxes in our garage blocking the path to part of the unit he needed to service that I had forgotten were there. Since I was holding my 6 month old son, he so kindly moved all them out of the way, did his job and even moved them back when he was finished. He never complained and volunteered to do it for me. He was very polite and understanding. Thanks again Chris!!
Kristina RyderHermitage , TNJanuary 18, 2016
First class and honest firm
Came out the same day, fixed the problem at a reasonable price, and were very professional and knowledgable. This after another firm said I needed the unit replaced at a cost of 5,000 dollars. Be careful who you call.
Chao SunNashville , TnSeptember 2, 2015
Paul Hunt was great!
Paul was especially professional and friendly, and he communicated exactly what was wrong with our unit going so far as to show me the capacitance readings of our unit's blown capacitor. He went above and beyond the basic service call by checking for and finding additional problems that likely would have caused calls later. Paul is a champion of customer service!
Jason LeeMount , TNAugust 4, 2015
I would recommend them to everyone!
Just want to take a moment to give a Huge Thank you to One-Hour Heating and Air Conditioning for their quick wonderful service of getting out and fixing my air this morning. The service guy Lonnie was the best! I would recommend them to everyone!
TheresaNashville , TNJune 18, 2015
Prompt and pleasant
Serviceman was prompt and pleasant. No problems found on this visit.
Tom & Marilynn BenimGOODLETTSVILLE , TNDecember 17, 2014
Very clean job
All in all it is perfect. Just what I wanted and a very clean job.
James WattsNASHVILLE , TNDecember 17, 2014
Thorough and courteous
Chris was on time, thorough and courteous. We appreciated his help.
Stephen / Ellen PotashNASHVILLE , TNDecember 11, 2014
Great service technicians
great service technicians
Sherry And Scott LuerFRANKLIN, , tnDecember 9, 2014
Friendly, courteous, knowledgeable.
Service Tech came within designated time. Called before he came, gave me his name. Did a thorough job cleaning the heating unit. Made me aware of things that need to be looked at. Said he would follow up after speaking with a supervisor about duct work installation problems. Friendly, courteous, knowledgeable.
Julia MillerNASHVILLE , TNNovember 26, 2014
Courteous and efficient
on time, courteous, efficient
Richard GodboldNASHVILLE, , TNOctober 18, 2014
Good job inside and out.
The techs do a good job inside and
Amy IngramGOODLETTSVILLE , TNOctober 17, 2014
Job well done
Job well done and in timely fashion. CHRIS
Greg McashlanTHOMPSON STATION , TNOctober 16, 2014
Professionalism, courtesy and friendliness
5 reasons: Johnny Jones was a 10 discussed the problem and pointed it onto Justin Sharp, who explained the problem and solution. Barry Henry and Jeff Guterio who designed and installed the equipment bringing new comfort and peace of mind and Mick Mcgusran, who was accessible to us throughout and along with all his men showing knowledge of their job, professionalism, courtesy and friendliness. Showing us we had chosen the right company. It was a good experience.
Jerry & Kate CookHendersonville , TNOctober 15, 2014