Debbie G
(in the last week)
"My go to company. They are so down to earth and really love to get the job done right."
Cornell Mathis
(in the last week)
"I was pretty skeptical of all the positive reviews I’ve seen. But I have to come clean, by far the best experience I’ve had as a first time home owner. My fiancé and I came home from work with our upstairs at 85°, down stairs at 80° and two panting pups. I called out to several places in the surrounding area. These were the only people able to help me not day of, THE NIGHT of my AC going out. It’s 11:45pm and Justin just left my house with the air conditioning blowing colder than it was when we bought the place!! Excellent service. Beyond knowledgeable. The original tech couldn’t get out to my house and he went out of his way to come out to my place to ensure we were taken care of. It’s not if, but WHEN more problems arrive in the future, these are the folks I’m calling to get the job done. They came to my house at 11:00 at night and fixed my A/C. What else do you need to know? The prices are more than fair. Straight forward. They aren’t pushy. I bought a service plan because it’s the same cost as all the stuff you’d buy to do it yourself. And they come out twice a year to check everything. And you get discounts on a bunch of services when you’re on the service plan. Call them. Get your system fixed. Stop Stressing Get some sleep. They got you. 🤌🏾🤌🏾"
Jesse Nielsen
(in the last week)
"Edit - I decided to call and after a conversation with one of the mangers then received a phone call from the owner and they sent another tech out and offered to take care of things and make it right. I will say my first experience with everything was less than stellar , however, it seems so far they are going well above and beyond to make it right. Review is updated to reflect that. Original : Nothing great. 600 dollars later still no a/c. Guy was just throwing parts at it. Didn’t even test power to start I had to ask him to do that so pretty sure the 600 dollar part was not needed AT ALL. Same part from granger is 80 bucks. Should have just waited for Henry’s availability. 100 % not recommend"
amber nelson
(in the last week)
"I recently had the pleasure of working with Josh, the AC Tech, and I am thrilled to share my outstanding experience. Josh's dedication, efficiency, and exceptional problem-solving skills truly set him apart. Not only did he go above and beyond to resolve the issue, but he also provided valuable feedback and worked diligently to ensure the job was done swiftly."
Larry Wagoner
(in the last week)
"Excellent Technician! Frustrating when 3 service windows were missed and no dispatch contact was given - we had to keep calling. 11 days to fix - waiting on parts."
Lavonzell Bridges
(in the last week)
"Bac was an excellent representative of One Hour Service. He was thoroughly invested in his job and kept us updated as to what he was doing every step of the way. He was determined to provide not only professional service but kept us calm throughout the process. Bac gets the highest commendations possible. Lavonzell R. Bridges Sandra R. Davis 4/18/24 As usual Bac was awesome. He is true asset to One Hour and a blessing to our family. We have received great service from every technician sent out by One Hour!"
Sunny Phillips
(in the last week)
"Friendly, excellent, thorough maintenance experience. Sabas made recommendations for duct cleaning & surge protection without being pushy. My entire experience with this outfit has been outstanding. Thanks Grisham!"
Chris Kail
(in the last week)
"Austin has been here before and continues to do an excellent job. He is always pleasant, efficient and very thorough. Thanks to Austin our system is in great condition."
Terry Blocker
(in the last week)
"Very good customer service. Connor was the tech and he did a great job explaining everything. Will definitely recommend to others. They scheduled my vents and got them done quickly. All is good. I really appreciate working with Hannah and Conner. Both were very pleasant and professional. 2 thumbs up."
Terry Blocker
(in the last week)
"Very good customer service. Connor was the tech and he did a great job explaining everything. Will definitely recommend to others. They scheduled my vents and got them done quickly. All is good. I really appreciate working with Hannah and Conner. Both were very pleasant and professional. 2 thumbs up."
